Support & Services
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Support & Services
This section contains FlashBlock's service plans, pricing information, and technical support content.
Documentation List
- Pricing & Rate Limits - Service plans and API limits
- Contact Us - Technical support contact information
Service Plans
| Feature/Plan | Trial | Starter | Standard | Premium | Enterprise |
|---|---|---|---|---|---|
| Price | Free | $200/month | $400/month | $800/month | Custom |
| Transaction Rate | 10 TPS | 20 TPS | 40 TPS | 80 TPS | 100+ TPS |
| SWQoS | Dedicated | Dedicated | Dedicated | Dedicated | Dedicated |
| Support | No Support | Limited Support | Discord Tickets | Direct Message Support | Direct Message Support |
Technical Support
Contact Information
- Discord Support: Join our Discord server
- Email Support: [email protected]
- Telegram: FlashBlock Official Group
Business Hours
- Business Hours: Monday to Friday 9:00-18:00
- Response Time: Within 24 hours
Emergency Issues
For emergency issues, please send an email to [email protected] and mark 【Emergency】 in the subject line.
Frequently Asked Questions
Please check our FAQ section for common questions and answers.
If you have any other questions, please feel free to contact us!